Prime Dermatology & Skin Cancer Institute
Opening in Laguna Niguel in 2025 – Your Trusted Dermatology Care is Coming Soon!
Our leading comprehensive dermatology practice delivers the highest quality medical, surgical, pediatrics, and cosmetic dermatologic care.
Frequently Asked Questions
General Questions
Our clinic is not open yet, but you can add your name to our waitlist. Once we’re open, I’ll personally reach out to you. If you’d like to be invited to our opening ceremony, feel free to mention it in your message, and we’ll make sure to send you an invite!
Our dermatology clinic is located on the second floor of the Town Center Professional Building, in the heart of Laguna Niguel. We’re easily accessible from nearby neighborhoods, including Aliso Viejo, Dana Point, Laguna Beach, and Mission Viejo. For your convenience, the building offers an elevator that will take you directly to our floor.
Address:
30131 Town Center Dr, Suite280
Laguna Niguel, CA 92677
If you need directions or have any questions, feel free to contact us. We look forward to welcoming you!
We understand that your time is valuable, so we offer flexible hours to accommodate your schedule. Our clinic hours are as follows:
- Monday to Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM By appointment only
- Sunday: Closed
For those unable to make it during regular business hours, we also offer evening appointments on select days.
Yes, we have plenty of free parking available on-site, including both regular and disabled parking spaces for your convenience. There’s ample parking, so you’ll have no trouble finding a spot when you arrive.
We accept walk-in patients who are referred by your primary care doctor or an urgent care facility. If you need to be seen on the same day, feel free to call us, and we’ll do our best to accommodate you for an appointment.
To help ensure your visit is as smooth and efficient as possible, please remember to bring the following items:
- Valid Photo ID: A government-issued ID, such as a driver’s license or passport.
- Insurance Information: Your insurance card for verification and billing purposes.
- Pharmacy Details: Name and contact information of your preferred pharmacy for prescription processing.
- Current Medications List: A detailed list of all medications you’re currently taking, including over-the-counter and supplements.
- Prior Treatment Records: Any relevant medical records or information regarding previous treatments related to your skin condition.
Billing and Insurance Questions
We accept Medicare and select PPO insurance plans, including Aetna, Cigna, United Healthcare, Anthem Blue Cross, and Blue Shield of California.
If your insurance plan is one we accept:
•Your co-pay will be collected during your appointment.
•We will bill your insurance company for the services provided.
•The final amount you owe will depend on your specific insurance plan and coverage.
Due to the complexity and variability of insurance plans, we can’t determine exact costs in advance. Factors such as deductibles (the amount you need to pay before your insurance begins coverage) can impact what your insurance will cover. We recommend contacting your insurance company directly to understand your coverage and benefits. If needed, we can provide procedure codes to help you get a detailed estimate.
We recommend reaching out to your insurance provider for detailed information. Our team is happy to provide procedure codes to facilitate this process.
Office Policies
At Prime Dermatology and Skin Cancer Institute, we require all patients to have a valid credit card on file. Your credit card is securely stored in a Payment Card Industry (PCI) compliant payment gateway.
The card on file will be charged for any no-show fees (outlined below) or for any outstanding balance after insurance payments have been applied. If payment is not received within 30 days from the date of the first statement, the card on file will be charged for the remaining balance.
We greatly appreciate your understanding and cooperation in respecting our scheduling commitments, as this helps ensure our services remain accessible to all patients.
If you need to cancel or reschedule your appointment, please notify us at least 24 business hours in advance for regular appointments or 48 business hours for surgical or cosmetic procedures. For example, if your regular appointment is scheduled for Monday at 9 AM, we kindly ask that you inform us by the preceding Friday before 9 AM.
This advance notice allows us to offer the available time slot to other patients, especially those on our urgent waitlist. Please note that a $100 fee will be charged for no-shows, cancellations, or reschedules made with less than the required notice for regular appointments, and a $250 fee will apply for procedures.
Due to the complexity and variability of insurance plans, we can’t determine exact costs in advance. Factors such as deductibles (the amount you need to pay before your insurance begins coverage) can impact what your insurance will cover. We recommend contacting your insurance company directly to understand your coverage and benefits. If needed, we can provide procedure codes to help you get a detailed estimate.
We recommend reaching out to your insurance provider for detailed information. Our team is happy to provide procedure codes to facilitate this process.